ABOUT US
Helping our customers make the right decision,
making it easy to find the pair you love.
Our Story
Al Jaber Optical the leading optical and eyewear company in the UAE was founded in 1982 by Al Jaber Group. The company presently operates over 35 shops and still planning to expand in the immediate future, within the prominent shopping malls, bustling prime high streets and key commercial district across the UAE.

Al Jaber Optical offers a comprehensive range of eyewear and optical services across the board, through a wide range of modern optical products and facilities. This includes the sale of high quality vision-care products, fashionable eyewear and optical frames, prescriptive and stylish contact lenses, optical accessories as well as providing unmatched services such as specialized eye testing and vision prescriptions via a team of specialized Optometrists and state-of-the-art laboratories.


Our Promise

At Al Jaber Optical, it’s not just about brands and fashion; it’s about helping our customers make the right decision. This is only exemplified by the awards that the company has received over the years for its superior service in eye-care industry. Al Jaber Optical has been recognized time and again as the UAE’s most trusted brand of opticians with its never ending pursuit for excellence.

Al Jaber Optical promises to be more enthusiastic and will ensure to offer products and services that are sophisticated and contemporary, ranking amongst the best in the country while setting it apart in a league of its own that is sure to find approval by discerning users in the region.

Mission & Vission
Al Jaber Optical has strong belief and commitment to its vision and mission to provide a unique personalized service to all eye-care customers from all segments and to utilize our recognized and trustworthy brand name to serve the local community with the highest standard of professional and reliable standards.

Our vision has always been to provide our customers with innovative products and services consistently, and with enthusiasm and passion that is second to none.
Customer Service

Ordering

Purchasing a new pair of glasses and contact lenses at www.aljaberoptical.com is a fun, quick and easy shopping experience. Never again will you have to surf around to different optical stores. Here at Al Jaber Optical, we offer a huge number of designer sunglasses, eyeglasses and contact lenses. We are committed to help you make the best choice for your optical needs.

Order Cancellation

Cancellation of an order before the order has been dispatched, we process all orders as quickly as possible, and so we are not always able to cancel an order after it is placed. Cancellation requests after the order has been dispatched will be treated in accordance with our exchange policy.

Viewing Orders

After your order is dispatched, we will offer you a link that you could trace your order if required. Check your e-mail for the link and tracking number.

Updating Account Information

Please update your Account Information if in case you wish to change the Email Address and/or Password you have entered in My Account. This is to avoid mismatches to monitor your orders and for easy sending you information through your Email Address.

Payment, Pricing & Promotions

Al Jaber Optical accepts the following methods of payment: Visa, JBC and MasterCard For your security, the billing name and billing address must match the credit card or other method used for payment. We at www.aljaberoptical.com reserve the right to cancel any order that does not comply with these criteria or the other security criteria which we use. Cards and other methods of payment are not charged until the order is shipped. However, your card or other method of payment may reflect deduction of funds immediately upon order.

*Al Jaber Optical has the right to change some delivery policies at anytime.

Awards & Appreciation

Over the past years, Al Jaber Optical has been synonymous with quality and exceptional service which reflect its position and achievements as a progressive market.

Al Jaber Optical comes out on top for the fourth year running, Selected as Best Service Performance Brand and selected as Best Service Performing Outlet in Optical Category for Outstanding Business Category for the 2012 cycle, at the Annual Business Excellence Award Ceremony 2013, which is usually including the Dubai Quality Award (DQA), Dubai Human Development Award (DHDA) and Dubai Service Excellence Scheme (DSES). Al Jaber Optical accepted this year’s award at the Business Excellence Award Ceremony 2013, held at the World Trade Center on April 29th, 2013 in Dubai, under the patronage and presence of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President of the U.A.E and Prime Minister and Ruler of Dubai.

This new winning sustains Al Jaber Optical reputation as one of the best brands offering various optical services in all its branches for the 2012, 2011, 2010 and 2009. This year’s Best Service Performing Outlet award went to Al Jaber Optical Bawadi Mall branch, where 2011's award went to Aswaaq Al Mizhar branch with 2010's Award went for Ibn Battuta Mall branch, and the Abu Dhabi Mall branch staking its claim in 2009.

Subscribe to our NEWSLETTER
Be the first to know about our amazing store and online offers
AUTHENTIC PRODUCTS
Our items are 100% authentic quality products that are sourced directly from the manufacturers or their approved agents.
3 YEAR WARRANTY
We offer 3 years warranty on all our eyewear collections. It reflects the confidence we have in our products.
FREE SHIPPING
We offer free shipping across UAE and all GCC countries.